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SpaZend was designed to create a visually exciting, relaxing and calming spa experience. The spa features many antiques such as the 100-year-old- Chinese herbal medicine cabinet in the reception area. Each room has been individually decorated, and care has been taken to incorporate as many natural elements as possible into each space. Indigenous world music has been chosen that compliments each treatment. In the "spirit of the sacred", guests are invited to remove their shoes before entering the treatment area.