Visit Syracuse is here to help support our tourism and business partners as we continue through these trying times. We have gathered below information and resources that we have discovered through travel partners as well as local and regional leaders. 

Onondaga County Reopening

















COVID-19 Cares Act & COVID 3.5 Relief Resources










Additional Resources













Training and Research

The Central New York Region has been approved to begin New York State's regional phased reopening plans. As of March 15, the region is in Phase One of the plan. More information can be found on the New York Forward website.

New York Forward Quick Links for Hospitality Industry (as they become available):

Industry Phases

NY Forward Business Reopen Lookup Tool


Phase One

Businesses included in Phase One of reopening include:

  • Construction
  • Agriculture, Forestry, Fishing and Hunting
  • Retail - (Limited to curbside or in-store pickup or drop off)
  • Manufacturing
  • Wholesale Trade

Retail Trade Guidelines

Retail Read & Affirm NYS Guidelines for Reopening

Retail Business Safety Plan Template

Also approved in Phase One are:

  • Drive-in movie theaters
  • Outdoor, low-risk recreational activities, specifically mentioned:
    • Tennis
    • Non-motorized boat use and rentals such as row boats, kayaks, and canoes
    • Golf and driving ranges




U.S. Travel Toolkit to the CARES Act & COVID 3.5 Increase Act Offering Eligibility and helpful guides to all aspects of the CARES Act and COVID 3.5 Increase Act


CenterState CEO Business Resources  : Updated daily with relevant news, information and resources on COVID-19-related business impacts


Small Business Administration Paycheck Protection Program


Small Business Administration Coronavirus Economic Injury Disaster Loans


Small Business Guidance & Loan Resources




New York State Restaurant Association : 




Restaurant Workers Community Foundation : The COVID-19 Emergency Relief Fund collects donations to provide relief to individual workers affected by the coronavirus and to create zero-interest loans to businesses.


Local For Later : A list of local restaurants and small businesses with gift card purchases available online


NYSHTA Member Savings Program


NYSHTA Coronavirus Resources


James Beard Foundation Industry Support Webinars


National Restaurant Association Restaurant Employee Relief Fund


Restaurant Strong Fund Grant (for Employees)


USBG Bartender Emergency Assistance Program



Free Hospitality Career Training (register by April 30)


Destination Analysts : Weekly Traveler Sentiment Reports including perception and general reopening sentiments.


Oxford Economics: The Impact of COVID-19 on the US Travel Economy